Shipping & Returns

Delivery

 

All pieces of Jewellery are carefully selected boxed and posted in protective envelopes.

We offer several delivery options, including Free Standard Delivery for all UK orders, and we intend to get your jewellery to you as quickly and safely as possible.

 

Delivery Options

Standard Delivery FREE   (Royal Mail 2nd Class Recorded Delivery)
No minimum spend - just simple fast & free delivery, available for all standard UK orders, delivered in 3-5 working days

1st Class Delivery £2.00   (Royal Mail 1st Class Recorded Delivery)
Need something in a hurry, available for all standard UK orders, delivered in 1-3 working days

Express Delivery £6.50   (Royal Mail Special Next Day Delivery)
Available for all UK orders placed before 1pm to enable delivery by 1pm the next working day if ordered Monday - Thursday.
Express orders placed on a Friday before 1pm will arrive the following Monday. Orders placed on a Friday after 1pm will arrive the following Tuesday.  If you need something urgently please do contact us and we'll be happy to help.

Express Delivery FREE
For all orders over £100

European Delivery £9.00
5-7 working days - International Tracked and Signed for service

International Delivery £12.90
7-10 working days - International Tracked and Signed for service

·         All parcels will require a signature, please give a daytime shipping address at checkout. In the event that no-one is available to receive your item a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection depot.

·         We aim to dispatch orders within 24hrs if ordered before 1pm. 

·         Orders are processed for delivery on working days only.  Orders placed on a Saturday or Sunday will be processed on a Monday.

·         Please note that working days exclude Saturdays, Sundays and bank holidays.

·         Most standard UK delivery items are delivered within 72 hours but please allow 5 working days.

·         If you require your parcel quickly please select the Express Delivery to guarantee a speedy delivery. This is our fastest delivery service, and available on all items that are in stock and ordered before 1pm Monday - Thursday.

·         In the unlikely event that your goods are lost in transit or arrive damaged, please notify us through the CONTACT US section, and we will phone you to resolve the issue.

·         Unfortunately we are unable to deliver to PO Boxes or military bases. 

·         International Delivery - Please note that any duty and/or administration charges incurred by your parcel being delivered overseas will need to be settled by you as Silver Pride will not be held liable for these. Unfortunately we are unable to deliver to the USA or Canada at this time.